Privacy and Security Statement – FirstRecords - HelpDesk

Privacy and Security Information

We respect your privacy. Below is an outline of what information we gather and how it’s used One of the most important requirements of the FirstReport Online™ application is data security. The information stored in the application is of a potentially sensitive nature and the privacy of that information must be maintained.

Privacy and Security
Whenever you request a page, your IP address, browser and version, operating system and the site you came from are stored in a log file. This information cannot be used to identify a specific individual. This information is only used for statistical purposes to help improve this site. We never attempt to track your surfing habits off this site.

We do collect contact information from visitors who voluntarily fill out forms to request access to the free online demo or make other requests. This information will not be shared or sold to any other organization. We may attempt to contact visitors who voluntarily provide their email address or other contact information.
Any email we send that is not a direct response to a request will contain clear instructions how the recipient can "opt-out" of future mailings.

Please contact us if you have questions or concerns about this privacy policy.

Security in the FirstReport Online™ Application - One of the most important requirements of the FirstReport Online™ application is data security. The information stored in the application is of a potentially sensitive nature and the privacy of that information must be maintained.

The FROL application utilizes a web browser based front end and secure back end database connected by a custom engineered web application. The application as a whole, from front end to back end, was designed, developed and tested to ensure a high level of data security. FirstRecords is committed to maintaining this high level of data security and as such the application is continuously monitored, reviewed and updated as required.

The clients who utilize the application are also an integral part of the security of the application. In today’s internet environment, it is important to keep the computers and web browsers used to access FROL up to date also. To meet this requirement, FirstRecords has established the recommended system requirements for accessing the FROL application as follows:

- Properly updated operating system
- Properly updated web browser (IE 8+, Firefox, Chrome or Safari)
- Properly updated PDF document viewer (Acrobat Reader or equivalent)