Delete Records

• Records can be undeleted until 11:59 PM EST of the day the record was deleted.
• Deleted records don’t appear in searches or reports.
• Deleted records can be shown on demand by checking the "Show Deleted Records" field on all search and profile pages.

Cautions

• Deleting locations not only affects a location but also deletes all the departments, profiles and incident records associated with the location. Also, any users currently logged on at or below the location level will logged off the system and any profile and incident records associated with or below this location currently being edited by other users will be closed without their changes being saved.
• Similar results occur with Employers and Departments.

How to Delete a Profile

• Select Manage
• Select Setup
• Open the Profile that you wish to Delete
• Select the Delete button at the bottom of the form.
• Select Yes  in the warning box to complete the process

How to Undelete a Profile

• Select Manage
• Select Setup
• Open the Profile that you wish to Undelete. Deleted profiles are listed in red text.
• Select the Undelete button at the bottom of the form.
• Select Yes  in the warning box to complete the process

 How to Delete an Incident Record

• Select and display an incident record.
• Scroll to the bottom of the Incident Record Form and click the Delete button.
• Select Yes in the pop-up window.

How to Unhide an incident record

• Select Incidents
• Select Edit
• Select Next to search on all Organization Levels
• At the "Incident Search Form" check Show Deleted Records
• Adjust any other search variable necessary, particularly the date range
• Select Next
• The list will include Deleted records. Deleted profiles are listed in red text.
• Select  and open the record
• Select Undelete at the bottom of the form
• Select Yes  in the warning box to complete the process