Hidden records

• Records can be hidden and unhidden.
• Hidden records don’t appear in searches or reports.
• Hiding records can reduce clutter in reports and make searches easier.
• Hidden records can be shown on demand by checking the "Show Hidden Records" field on all search and profile pages.

Cautions

• Hiding locations not only affects a location but also hides all the departments, profiles and incident records associated with the location. Also, any users currently logged on at or below the location level will logged off the system and any profile and incident records associated with or below this location currently being edited by other users will be closed without their changes being saved.
• Similar results occur with Employers and Departments.

How to Hide a Profile

• Select Manage
• Select Setup
• Open the Profile that you wish to Hide. You may not "Hide" UserID's, only Delete them
• Select the "Hide" button at the bottom of the form.
• Select "Yes"  in the warning box to complete the process

How to Unhide a Profile

• Select Manage
• Select Setup
• Open the Profile that you wish to Unhide. Hidden profiles are listed in gray text
• Select the "Unhide" button at the bottom of the form.
• Select "Yes"  in the warning box to complete the process

 How to Hide an Incident Record

• Select and display an incident record.
• Scroll to the bottom of the Incident Record Form and click the "Hide" button.
• Select "Yes" in the pop-up window.

How to Unhide an incident record

• Select Incidents
• Select Edit
• Select "Next" to search on all Organization Levels
• At the "Incident Search Form" check Show Hidden Records
• Adjust any other search variable necessary, particularly the date range
• Select Next
• The list will include Hidden records in addition to the regular list
• Select  and open the record
• Select Unhide at the bottom of the form
• Select "Yes"  in the warning box to complete the process