Passwords

You periodically may want to change your password. You, as an administrator may also need to create a new password for a user that has lost or forgotten theirs.

Passwords must be 6-10 letters and/or numbers and are not case sensitive. 

If you forgot your Password it can be reset by an Admin person at your company. FirstRecords can only reset Passwords for the Master Admin contact person at your company.

The following Step-by-step instruction if you are a user with Admin permissions.

• Manage-Setup-OSHA/WC
• Select Users-Edit   
• Select the correct User Access Level in drop-list
• Next
• Select the Organization Level in the drop-list
• Next or
• Select your User profile if there are more than one - Next
• Enter and Confirm a new Password (6-10 Alpha/numeric characters)
• Save

If you are a Standard User without Admin permissions.

• Manage-Manage Your Profile
• Enter and Confirm a new Password (6-10 Alpha/numeric characters)
• Save